Managing your Roosty's subscription is quick and easy — everything happens right from your subscription portal.
Log in to your account
- Visit the Roosty's Account page.
- Enter the email address used to place your subscription order.
- We'll send you a secure login code by email.
- Enter the code to access your subscription.
Trouble logging in?
- Make sure you're using the same email address you used when placing your order.
- Check your spam or promotions folder if you don't receive the login code.
- Still having trouble? Contact our Customer Support team and we'll be happy to help.
From your subscription portal, you can:
Skip your next order
Going on vacation or still have enough product? Skip your next shipment in just a few clicks.
Reschedule your delivery
Need your order sooner or later? Update your next shipment date anytime before your order is processed.
Change your delivery frequency
Adjust how often you receive your products to match your flock's needs.
Add or remove products
Need another bag or want to try something new? Easily add or remove eligible products from your subscription.
Update your shipping address
Moving or sending your order somewhere else? Update your shipping address before your next order is processed.
Update your payment method
Replace an expired card or add a new payment method at any time.
Pause your subscription
Need a break? Pause your subscription and restart it whenever you're ready.
Cancel your subscription
You can cancel your subscription directly from your account at any time before your next order is processed. Note: canceling your subscription does not cancel an order that's already been placed — if you'd also like to cancel an existing order, please reach out to our team separately.
If you need any assistance, our Customer Support team is always happy to help.