Once the package is back and the refund has been approved, we'll process it within 5–7 business days.
Refunds are always issued to the original payment method used for your purchase.
Please note that after we process the refund, your bank or credit card provider may take additional time to post the funds to your account.
If it's been more than 7 business days since your refund was approved and you still haven't received it, please contact us at hello@roostys.co.