Need to make a change to an order you just placed? Here's what we can do.
What can be edited
As long as your order still in pending status, not yet in process, we can usually help with:
- Changing the shipping address
- Adding or removing items
- Updating the quantity of an item
Important timing note
Since we prioritize fast shipping, orders move into "in process" quickly, often within just a few hours. Once an order reaches that stage, our fulfillment team has already started preparing it, and we're no longer able to make changes.
Want to edit your order?
Reach out to our team as soon as possible with your order number and the changes you'd like to make, and we'll check whether it's still possible to update.